Front Office Management

BM Securities and Manpower provides qualified & experienced Male/Female Executives to manage front office operations by welcoming the guests, providing information services, receiving and processing reservations , filling of the arrival and departure register, dealing with complaints and handling them, communication and coordination with other departments.

Service Highlights

Customer Service: Providing exceptional customer service to clients, visitors, and guests, ensuring a positive and welcoming experience.
Reception Duties: Managing phone calls, emails, and inquiries, directing them to the appropriate departments or personnel.
Appointment Scheduling: Coordinating and scheduling appointments for clients and executives, ensuring a smooth flow of meetings.
Visitor Management: Greeting and assisting visitors, handling check-ins, issuing visitor badges, and ensuring security protocols.
Administrative Support: Handling administrative tasks such as managing correspondence, data entry, filing, and maintaining office supplies.
Information Dissemination: Providing accurate and updated information about the organization's products, services, or policies.
Multitasking and Prioritization: Juggling multiple tasks efficiently, prioritizing urgent matters, and managing time effectively.
Communication Liaison: Serving as a communication hub between various departments and personnel, relaying messages promptly.
Technology Utilization: Proficiently using office software, phone systems, and other technological tools to manage tasks effectively.
Problem-Solving: Handling unexpected situations and resolving issues that arise at the front office promptly and professionally.
Maintaining Front Office Appearance: Ensuring the front office area is tidy, organized, and presentable at all times.
Compliance and Security: Adhering to security protocols and ensuring compliance with company policies and procedures.